Returns & Exchanges
We want you to love your b.box fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply initiate your request through our online portal to receive a prepaid shipping label or store credit.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing